Software Vendors
Recommended Metro 2 compliant credit reporting software vendors and answers to common questions about reporting software.
Recommended Metro 2 Credit Reporting Software Vendors
Related FAQ's
How does a business report credit?
- Contact each National Credit Reporting Agency (Equifax, Experian, TransUnion, Innovis) which you will be reporting with, and establish a Data Furnishers or Service Agreement. This is a separate agreement from pulling credit reports.
- All businesses reporting to the National Credit Bureaus must meet the minimum reporting requirements established by each Credit Reporting Agency.
- Once you have established a Data Furnishers or Service Agreement with one or more of the National Credit Bureau repositories and meet their account reporting minimums, you are ready to research and purchase Metro 2 credit reporting software which will accurately report your consumers' accounts using the Metro 2 format.
- Enter or update your accounts into the Metro 2 compliant software.
- The software should perform validity checks on the accounts to ensure the information you have entered is compliant with the latest regulations set forth in the Metro 2 Credit Reporting Resource Guide, Fair Credit Reporting Act (FCRA), the Fair Credit Billing Act (FCBA), the Equal Credit Opportunity Act (ECOA), and the Fair Debt Collections Practice Act (FDCPA).
- Send your accounts to the National Credit Repositories with which you have a reporting agreement. Once the Credit Repository has received your accounts, it will run extensive processes to verify the data you have submitted. It may also request additional information from your company and may have you manually verify the data that was submitted. Because of the time involved in this initial verification process, the first batch of accounts may not be updated for several weeks. Once the bureaus have approved your accounts, they will typically update the accounts within a thirty-day period. This process and time delay will vary between bureaus. Please contact your sales representative at the bureau for their policies.
- Repeat steps 4–6 on a monthly basis. Please note: Monthly reporting is required by all credit reporting agencies. Customers who do not report on a monthly basis risk termination of their reporting agreement and having their accounts purged from the databases.
What Should a Business Look for in Metro 2 Credit Reporting Software?
- Bureau Approval and Compliance
- Ensure the software is fully tested, accepted, and approved by the National Credit Bureaus (Equifax, Experian, TransUnion, Innovis and Dun & Bradstreet) you plan to report to.
- The software must strictly adhere to the Metro 2 format specifications as defined in the Metro 2 Credit Reporting Resource Guide provided by the Consumer Data Industry Association (CDIA).
- Robust Reporting Capabilities
- The software should support full Metro 2 reporting functionality, capable of handling all bureau-approved reporting scenarios relevant to your business.
- It must accurately report consumer tradelines in accordance with the Metro 2 format.
Note: Submitting accounts to the credit bureaus does not guarantee acceptance. If your software does not meet compliance standards, your data may be rejected. Repeated compliance errors can jeopardize your Data Furnishing Agreement.
- Accuracy and Reliability
- Choose software that prioritizes accuracy in data reporting.
- Consider the platform's track record and how well it aligns with your specific reporting needs and account types.
- User-Friendly Interface
- Look for software that is easy to use, with intuitive navigation and clear help documentation.
- Help screens and guidance tools should minimize guesswork when completing data fields required by the credit bureaus.
- Secure and Efficient Data Transmission
- The software should offer secure data storage and support easy uploading of your account data to each credit bureau via SFTP or HTTPS.
- Scalability
- Ensure the software can handle your current and projected account volume. Some systems may have limitations on the number of accounts they can process effectively.
Final Tip: When evaluating credit reporting software or online services, consider scheduling a demo or requesting references from current users. The right software is not only compliant—it is a tool that helps your business report accurately, stay in good standing with the bureaus, and streamline your monthly reporting process.
Does a Business Need a Contract to Report Credit to a Credit Bureau?
Yes. In order to report tradelines to the National Credit Reporting Agencies—Equifax, Experian, Innovis, TransUnion and Dun & Bradstreet—a business must have a Data Furnisher's or Service Agreement in place. This requirement applies whether you report directly to the bureaus or use a third-party processing service.
Note: This agreement is separate from any contracts related to pulling credit reports.
To begin the process, you must contact each credit bureau you intend to report to and request their Data Furnisher or Service Agreement.
What Are the Benefits of Reporting Credit?
Reporting credit account information to the major credit bureaus offers several advantages for both your business and your customers:
- Helps Customers Build or Establish Credit: Reporting on-time payments gives customers an opportunity to build or improve their credit history, which can positively impact their access to future credit and financial services.
- Encourages Responsible Borrowing: Knowing their payment history is being reported, customers are more likely to manage their accounts responsibly, helping reduce delinquencies and defaults.
- Improves Market Performance: Consistent credit reporting enhances transparency in the credit ecosystem. It supports more informed lending decisions across the industry, which in turn can lower credit risk and reduce the overall cost of lending.
- Prevents Overextension of Credit: By sharing payment data, you help other lenders assess a borrower's full credit exposure—reducing the chances of over-lending and ensuring your customers are better positioned to meet their obligations.
- Increases On-Time Payments: Customers who are aware that their payment history is being reported are more motivated to pay on time, improving overall portfolio performance.
- Supports Collection Efforts: For delinquent accounts, credit reporting gives collection agencies additional leverage by making the debt visible on the consumer's credit report, often encouraging faster resolution.
What is the Metro 2 format?
The Metro 2 format is the standardized data format used by the credit reporting industry for furnishing consumer and commercial credit information to the National Credit Reporting Agencies. Developed in 1997 by the Consumer Data Industry Association (CDIA), it replaced the earlier "Metro" format introduced in the late 1970s.
Detailed specifications for Metro 2 are outlined in the Metro 2 Credit Reporting Resource Guide, maintained by the CDIA.
Key Features of the Metro 2 Format:
- Standardized Layout: Provides a uniform computer format for reporting complete, accurate, and timely consumer credit information.
- Regulatory Compliance: Meets the requirements of major consumer credit laws, including the Fair Credit Reporting Act (FCRA), Fair Credit Billing Act (FCBA), and Equal Credit Opportunity Act (ECOA).
- Improved Usability: Designed to be easier to understand and implement compared to its predecessor.
- Detailed Data Reporting: Supports data at both the account and consumer levels.
- Flexible Debtor Reporting: Allows for reporting of consumers who cannot be located, deferred payment arrangements, and associate or co-borrower information.
- Adaptability for Debt Sales: Accommodates changes in identification numbers when debts are transferred or sold.
- Future-Proof Design: Includes a 4-digit year field to support reporting beyond the year 2000.
The Metro 2 format has become the industry benchmark for credit data reporting, ensuring consistency, accuracy, and compliance across all reporting entities.